Patient reactivation on autopilot
Reads your Dentally recall list every morning and triggers personalised WhatsApp, SMS and AI voice follow-ups to patients who haven't booked a hygiene visit in 6+ months. Reception time saved: 15-20 hours per month.
For UK dental practices on Dentally
Your Dentally appointment book, plugged into AI follow-ups and instant patient outreach — without changing how you work today
UK practices on Dentally still juggle WhatsApp, email and missed calls manually. Reception spends 15-20 hours a month chasing recalls. No-shows quietly cost £400-800 a week per chair. Our AI layer sits on top of your Dentally appointment book and closes the loop automatically.
Managed monthly + one-time onboarding · No long-term contract · 30 days notice
15-20h
Reception hours/month chasing recalls manually in most UK practices.
£400-800
Weekly revenue lost per chair from no-shows that a same-day confirmation would have saved.
30%
Agenda-gap recovery target we set for the first 60 days. An upfront goal agreed with you, not a measured client average.
What the AI layer actually does
Three core workflows on top of your existing Dentally setup. Your team doesn't change how they work. The system activates the data Dentally already collects.
No-show reduction with AI voice confirmation
Day-before voice calls in natural English UK accent (ElevenLabs Convai). If the patient picks up, status is written straight back to the Dentally appointment record. No spreadsheets, no manual updates.
New-patient intake automation
Leads from your website, Google Ads and Meta Ads land in a CRM pipeline, get qualified by AI, and on conversion the new patient is created in Dentally with scheduling intent flagged for reception.
Two-way sync, no replacement
We sit on top of your existing Dentally workflow. Your front desk keeps using Dentally exactly as today. Our layer activates the data you already collect.
Multi-channel orchestration
WhatsApp, SMS, voice and email coordinated from one place. The patient gets the right message on the right channel at the right time, instead of three reminders from three different tools.
Built on the public Dentally API
Uses official Dentally REST endpoints (developer.dentally.co). Sandbox first, production after security review with your practice manager. No black box.
From Discovery call to live in 7-10 days
We don't drag onboarding for months. The system is templated. We adapt it to your practice in days, not weeks.
01
30-min Discovery call
We map your current recall flow, no-show rate and intake bottlenecks. You decide if it's worth piloting.
02
Onboarding week
We connect to your Dentally account in sandbox, mirror your appointment book, set up the WhatsApp gateway and AI voice agent in your accent.
03
Production switch + 30-day monitoring
After sandbox QA, we flip to production with your sign-off. We monitor every reminder, every voice call and every Dentally write-back for the first 30 days.
04
Monthly KPI report + 2 tweaks
The managed monthly plan covers monitoring, two minor adjustments per month, monthly KPI report and access to new features as they ship.
Pricing
One tier, one price, no surprise invoices. We invoice in GBP from EBROTECH LLC (USA) with VAT handled via Lemon Squeezy merchant of record.
Managed plan
pp-dentally — full integration
Managed monthly
+ one-time onboarding · priced after we see your setup
- Reactivation campaigns running automatically (WhatsApp + SMS + voice + email)
- AI voice confirmation calls day-before (ElevenLabs Convai, English UK)
- New-patient intake automation via our CRM pipeline
- Two-way sync with Dentally — every status writes back to the appointment record
- Monthly KPI report + 2 minor tweaks per month included
- DPA + NDA signed on day one. EU-hosted on Hetzner Helsinki (BSI C5)
- 30-day notice cancellation. No long-term contract.
FAQ
Are you a Dentally Partner?
Are you a Dentally Partner?
We are an active developer on the public Dentally Developer Portal and we build on the official Dentally API. We have applied for inclusion in the Dentally Partners directory once our integration reaches first pilot stage. We do not claim official Henry Schein One endorsement.
Where is patient data stored?
Where is patient data stored?
Patient data stays inside your Dentally account. Our layer reads from the Dentally API only what is needed for the workflow you signed up for, processes it in transit, and writes back status updates. We host on Hetzner Helsinki (BSI C5 Type 2 certified) for any temporary processing buffer. We sign a Data Processing Agreement on day one.
What software does this work with?
What software does this work with?
Dentally is the primary integration. We also operate on top of other UK and EU dental PMS systems via our wider pp-dental connector family. Ask during the Discovery call if your practice uses a different system.
How is the pricing structured?
How is the pricing structured?
A one-time onboarding (week 1) + a managed monthly plan (from week 2). No long-term contract — 30 days notice to cancel. We give you the exact figures once we've seen your setup.
Do you sign a DPA / NDA?
Do you sign a DPA / NDA?
Yes to both. Standard DPA template reviewed by a Spanish GDPR lawyer + NDA on request. Special category data (health data) routed exclusively through Hetzner Helsinki with explicit BSI C5 Type 2 certification.
What happens if Dentally changes their API?
What happens if Dentally changes their API?
We monitor the Dentally changelog and apply non-breaking updates within 72 hours. Breaking changes are handled in a maintenance window we coordinate with you. Your monthly fee covers ongoing maintenance — no surprise invoices.
Can I pilot with just one feature first?
Can I pilot with just one feature first?
Yes. We default to enabling all three workflows (reactivation + no-show voice + intake) on the managed monthly plan. If you want to start with just reactivation for the first 60 days, tell us in the contact form.
Do you have UK case studies I can see?
Do you have UK case studies I can see?
Not yet — public case studies launch Q3 2026 as our first pilots reach 30 days in production. We are upfront about it: you would be one of the first documented UK practices, which is exactly why pilot terms are as favourable as they are. During Discovery we walk you through the stack and the targets we would set for your case.
Book a 15-min walkthrough
Show us your current Dentally setup. We'll map the three workflows we'd activate first, give you an honest estimate of recall hours you'd save and no-shows you'd recover, and you decide if it's worth piloting. No sales pressure — we take on a limited number of pilot practices at a time.
We build on the public Dentally API. We are not affiliated with Henry Schein One in any official partnership capacity at this time.