First-line phone support with AI
The AI voice captures the reason for the call, asks the configured questions and leaves context for your team. It can propose a booking and hands defined cases to a person.
AI agency for businesses
Your software, your team and AI, working together.
We find ways to connect your tools and take repetitive work off your team's hands. Tell us about your case: we check access and permissions, then propose a solution with clear scope and pricing.
Your tools
EBROTECH
AI
Your team
Motion-free view
Illustrative example. This is not a live operation.
Start with your software or your sector.
Every team works differently. We start with your tools and one process you want to improve.
Our own operation · running since 2023
Renovation lead capture in Madrid and Zaragoza
We capture enquiries from people looking for renovation professionals and route them to our network in Madrid and Zaragoza. This gives us direct experience in lead capture and follow-up; each EBROTECH solution is then validated for the client's software and scope.
2023
our operation began
Madrid
renovation lead capture
Zaragoza
renovation lead capture
Software and AI tools we can assess for your case
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ChatGPT -
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Codex -
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Gemini -
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In short: EBROTECH is an AI agency for businesses. We design AI agents, call handling, CRM, websites, SEO and automations for specific tasks, such as handling enquiries and following up. We start with the software you already use and check its version, access and permissions before proposing a connection or another route. We agree scope, human controls and pricing before implementation.
The problem
What's costing you money right now
It's not your fault — nobody can be everywhere. But each of these gaps is a customer walking away.
A call comes in and you can't pick up
You're with a patient, on site or asleep. That customer calls the next name on the list and never comes back.
You forget to ask for reviews
You have happy customers, yet on Google you rank below competitors worse than you.
Customers who never return
They forget about you, and you don't have time to chase each one, one by one.
Switching software feels like a pain
You stick with the same old system, without the AI layer you could already have running.
Everything we do for your business
An AI agency that actually does it all
We agree which part of the customer journey needs improving and build that solution on your current software or through an agreed migration.
Organise and prepare your WhatsApp replies
It collects details, organises the context and prepares a reply or next step. Your team keeps control of messages that require review.
Reminders connected to your calendar
We configure confirmations and reminders around your calendar, then measure replies to check their effect.
Win back old customers
Sets up campaigns to contact inactive customers again and records each response so you can measure how many return.
Make it easier for customers to leave a review
It prepares the feedback request after service and makes your Google profile easy to reach. The same invitation goes to every eligible customer, without filtering by satisfaction.
Lead capture with follow-up
Leads from the connected channels enter a journey that can reply, qualify and record them in your pipeline under the agreed rules.
Your CRM, everything in one place
All your contacts, appointments, chats and payments in one tidy place. No more chasing things across five apps.
Websites and journeys designed for conversion
We build a fast, search-ready site with a clear journey so each visitor can take the next step.
Local SEO so they find you
We improve the technical base and local content, then measure which searches bring useful organic visits.
Automations tailored to your business
We configure repetitive work such as follow-ups, alerts and records within the rules and reviews agreed for each process.
We plug into the software you already use
Gesden, QVET, Holded, Contasol, Shopify... Before implementation we validate the connection, permissions, data handling and whether to keep the current system or migrate.
Built to fit your sector. You decide how far to take it.
The journey, step by step
What each part does
These are examples of journeys we can configure on your software, with limits and review defined for each task.
Example journey
WhatsApp: collects an enquiry and leaves context for the next step.
- 01 Comes in
- 02 Rules apply
- 03 Team reviews
Each connected channel, with a defined journey
- The journey can collect agreed details and prepare the next step over WhatsApp.
- Sites and funnels that turn visits into conversations.
- Out of hours, the journey replies or hands off under the agreed rules.
Example journey
After-hours voice AI → enquiry recorded and possible booking.
- 01 Comes in
- 02 Rules apply
- 03 Team reviews
An AI receptionist with defined limits
- Voice coverage is defined for the configured line, hours and cases.
- After-hours call → answer, possible booking or human handoff.
- Your team keeps the handoff and control of exceptions.
Example journey
CRM: recorded quote follow-up through to a resolution.
- 01 Comes in
- 02 Rules apply
- 03 Team reviews
Quotes that don't go cold
- Quote follow-up under the agreed schedule and limits.
- Everything in your CRM, no stray spreadsheets.
- Measure replies, progress and closes in the same journey.
Example journey
Configured appointment reminder + review request under eligibility rules.
- 01 Comes in
- 02 Rules apply
- 03 Team reviews
Measurable reminders and feedback
- Configured reminders designed to reduce forgetfulness and measure confirmations.
- Feedback request after every service, without filtering recipients.
- Record confirmations, cancellations and replies to review the outcome.
Example journey
Reactivation (recall) campaign to inactive clients.
- 01 Comes in
- 02 Rules apply
- 03 Team reviews
Past clients with a clear follow-up journey
- AI prepares the authorised follow-up for inactive clients; a person reviews and sends every email.
- Recall campaigns over your own database.
- Measure replies and bookings attributable to the campaign.
Connection validation
We assess AI on top of your current software
We check the connection, permissions and scope before deciding whether a layer is enough or any migration is needed.
Your software
- ezyVet
- Provet Cloud
- QuickBooks
- Xero
- Dentally
- Shopify
The bridge
EBROTECH AI
Goals
- Phone support
- Bookings under your rules
- Review requests
- Recorded follow-up
Scope is agreed after validating your system.
Tell us about your caseBy sector
Built for your sector, not a generic template
The catalogue organises vocabulary, software and journeys by sector. During discovery we confirm what exists as a demo and what needs adapting for your case.
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Veterinary clinics
iavets.net
Reminders, recall and after-hours handling connected to your practice software.
See more 🦷
Dental practices
Recall, quote follow-up and appointment reminders tied to your existing workflow.
See more 📊
Accounting firms
asesoriastech.com
Document intake, follow-up and client communication around your accounting stack.
See more 🛠️
Construction and renovation
obrastech.com
Lead qualification, quote follow-up and job updates across the tools you use.
See more 🛒
Ecommerce
Customer questions, cart follow-up and service journeys connected to your shop.
See moreYour sector not on the list?
The catalogue documents 77 sectors. We review the journey, software and required adaptation with you before quoting.
How we do it
Built by AI agents, supervised by humans
We use AI agents to speed up analysis, code and checks, with people deciding the scope and reviewing the delivery. Timeline and cost are made concrete for each project.
Process
Agent-assisted delivery
We automate repeatable development work and make milestones, dependencies and checks visible.
Your software
Integration before migration
Bridge and Augment keep your software as the source of truth. If you choose Migrate, we agree the data plan and validation.
Human
Human decision and review
Agents build; we decide what fits your business and review before anything reaches your customer.
// We show you the scope, controls and checks for your case before calling the work delivered.
Our own operation
Direct experience in renovation lead capture
Since 2023, we have run our own lead capture and routing operation in Madrid and Zaragoza. That experience does not replace validation for your case: before implementation, we check software, permissions and scope.
Real internal operation · since 2023
Renovation lead capture in Madrid and Zaragoza
Our operation captures enquiries from people looking for renovation professionals and routes them to our network. It gives us direct experience in lead capture and follow-up without turning an in-house case into a promise for other businesses.
Madrid
renovation lead capture
2023
running since
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Validated connection
We check software, permissions and scope
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Guarantee
Attributable delay >30 days from the agreed date: 50% of setup
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Measurement
We agree the goal and baseline before work starts
We also publish an analysis of 505,549 Spanish business listings on Google Maps: 47.8% link to no website. See the dataset, methodology and limitations in our digital x-ray of Spain's local businesses.
What we build and how we check it
Hours
call coverage configured for each line and service
Your software
stays the source of truth, with no forced migration
Measurement
goal and baseline defined before work starts
Control
human handoff and limits agreed for each task
Scope, baseline and metrics are agreed for each project.
How to choose
What to check before hiring an automation agency
Compare the written scope: integration, controls, timeline, data and who owns the work.
Your software
EBROTECH
With Bridge or Augment we connect AI to the current software when a compatible route is confirmed. Migrate is scoped separately.
What you should check
Whether migration is required, what data moves and what it would cost to reverse it.
Technology
EBROTECH
AI agents with human controls defined for each task.
What you should check
Which parts use AI models, which use rules and how they are maintained.
Phone support
EBROTECH
Configures call handling and booking for the agreed hours and cases.
What you should check
Which calls are covered, when a person takes over and what happens on failure.
Pricing
EBROTECH
We define the scope first, then quote what is included and what would cost extra.
What you should check
What is included, what costs extra and how changes are approved.
Technical honesty
EBROTECH
We tell you whether your software can connect before we promise anything.
What you should check
Which connection route is confirmed and which assumptions remain open.
Speed
EBROTECH
Functional delivery with an agreed date and criteria. If an attributable delay exceeds 30 calendar days, we refund 50% of the setup paid.
What you should check
Which milestones, dependencies and acceptance criteria are written down.
Your data
EBROTECH
We document what data is read, where it is processed and whether any migration is needed before work starts.
What you should check
Where data is processed, who can access it and how it is exported or deleted.
Who you talk to
EBROTECH
Straight to the people building your system. No four layers in between.
What you should check
Who delivers, who supports you and who makes technical decisions.
Ask for these points to be made concrete for your case before work starts.
Frequently asked questions
What exactly does an AI agency like EBROTECH do?
We design and maintain solutions for the work you agree with us: handling enquiries, follow-up and reminders, AI agents, CRM, websites, SEO and automation. We check whether your existing tools can support the workflow before proposing a connection or another route.
Do I have to replace the software I already use?
We start with the software you already use. We check the version, access and tasks involved. If a connection is not practical, we explain the options, including a separate workflow or migration, and the cost before you decide.
How do you set the price?
First we agree the task, the access needed and how your team will review the result. You then receive a proposal that sets out the scope, price and what would cost extra; we do not assume a connection works because a supplier publishes an API.
How long does setup take?
The date, dependencies and delivery criteria are agreed in writing for the scope. If functional delivery is delayed by more than 30 calendar days beyond that date for a cause attributable to EBROTECH, we refund 50% of the setup paid. See the legal notice for the conditions.
What if it doesn't work?
Before work starts, we agree the goal, acceptance check and what happens if a connection fails. We test the workflow with your team and document issues before expanding it. Our own lead-capture operation since 2023 is experience, not evidence that your solution will produce the same result.
Tell us about your case and we'll check if it fits
Start with the form. We review your tools and the work you want to improve; if it makes sense, we arrange a conversation and define what we would build.
EBROTECH is an artificial intelligence agency for businesses. We implement reminders, AI phone support for configured service hours, customer follow-up, CRM, websites and SEO. Bridge and Augment connect to current software; Migrate supports teams that choose a new system. We work remotely with English-speaking businesses.