Dental practices (UK/IE cloud) · Henry Schein One software, integration profile
AI integration for Dentally — automate without switching
Put AI agents on top of Dentally without migrating: answer, recall, chase and book.
In short: EBROTECH connects AI to Dentally without migrating: Dentally stays your patient and diary source of truth, and on top we add a 24/7 voice AI agent, automatic recalls and treatment-plan follow-up via its documented public API (developer.dentally.co). Because patient data is involved, the right data agreements are part of the setup.
What is Dentally and what is it for?
Dentally is the cloud dental practice management software, part of Henry Schein One, used by a growing number of UK and Irish practices. EBROTECH does not replace it. We add AI agents on top of the Dentally you already use to cover the front-desk gaps.
What it's used for
- Keep Dentally as your source of truth for patients and the diary
- Answer out-of-hours and overflow calls with a voice AI agent
- Run automatic recalls for check-ups and hygiene
- Chase treatment plans and request reviews
What frustrates Dentally users?
- Calls go to voicemail during treatment and the patient books elsewhere
- Recalls slip because reception is stretched
- Treatment plans get presented and then forgotten
- Reviews are rarely asked for
What changes when AI works for you
30%
of lost appointments recovered with reminders
24/7
AI picks up the phone when you can't
5x
more Google reviews in 60 days
0
missed calls left unanswered
Typical results in the businesses we work with. We measure it with you from day 1.
What does EBROTECH automate on top of Dentally?
Dentally stays your source of truth. We add the layer it doesn't do on its own: answering, reminding, chasing and winning back customers with AI agents.
24/7 voice AI agent that answers and books on top of Dentally
Automatic recall and reminder flows by SMS and WhatsApp
Treatment-plan follow-up until the patient decides
Google review requests on autopilot
How does AI connect with Dentally?
Dentally has a real, documented public API with a developer portal (developer.dentally.co) and a developer programme, so a direct connection is realistic. Because patient data is involved, the right data agreements are part of the setup. We confirm the exact access in discovery.
What the connector does NOT do
- It does NOT replace Dentally. It only connects on top.
- It does NOT touch sensitive data without your approval.
- It does NOT migrate your data to another system (migration is Tier 3).
Dentally API: can you connect AI?
Dentally exposes a REST API, so the AI layer reads and writes (contacts, appointments, invoices) directly — no data migration. We confirm the exact endpoints and scopes for your version in discovery.
Are you the maker of Dentally?
We build Dentally's official API and MCP server in weeks, under your brand or white-label, so AI agents can recommend and use your product before they can only do it with your competitors'.
How we work with vendorsCloud connection with Dentally
Dentally runs in the cloud, so the connection is cloud-to-cloud over its API: the AI layer and Dentally talk in real time without anything installed. Your data stays in Dentally.
Dentally + ChatGPT, Claude, Gemini, Perplexity, Codex & MCP
Each AI tool does something different around Dentally: ChatGPT (OpenAI) and Gemini (Google) draft and summarise text, Claude AI (Anthropic) reasons over complex cases, Perplexity searches and verifies facts on the fly, and Codex or GitHub Copilot help write the connector code. None of them, on their own, acts on your data — they don't read a contact, book an appointment or chase an invoice. EBROTECH builds the connector with Claude Code and OpenAI models, exposed as an MCP server where it fits, so those AI agents do act on top of Dentally, safely and with your approval.
How to connect Dentally with AI in 3 steps?
- 1
15-minute discovery
We confirm your Dentally access and data agreements, and decide what to automate first: calls, recalls or plans.
- 2
Connect the connector
We connect the AI layer to Dentally over its documented API, mapping the diary and patients without migrating data.
- 3
Automations live
Voice AI booking, recalls and treatment-plan follow-up run by themselves on top of Dentally.
When NOT to connect with Dentally?
If your UK/IE practice still runs on-prem Software of Excellence (EXACT), or your US practice is on Dentrix, Eaglesoft or Denticon, see that profile. Dentally is the cloud Henry Schein One option for UK/IE.
Frequently asked questions about Dentally
Do I have to switch off Dentally?
No. Dentally stays your practice management system. We build the AI agents on top and migrate nothing.
Can you connect AI to Dentally directly?
Yes. Dentally publishes a documented API with a developer portal and programme, so we connect directly. We handle the data agreements for patient information and confirm the scopes in discovery.
Can the voice AI book into Dentally?
That is the aim. It takes the call, checks the diary and writes the appointment back into Dentally. We scope the write access in discovery.
What do you automate first on top of Dentally?
Usually catching missed calls and running recalls that are slipping, because that fills the diary fastest. The rest is added in phases.
Keep exploring
Do you use Dentally?
We'll tell you which AI automations make sense for your case and how long setup takes — without changing your software.