Dental practices (US) · Henry Schein One software, integration via partner programme
AI integration for Dentrix — automate without switching
Your Dentrix plus AI agents on top, without switching: answer, recall, chase and book.
In short: EBROTECH connects AI to Dentrix without migrating: Dentrix stays your practice source of truth, and on top we add a 24/7 voice AI agent, automatic recalls and treatment-plan follow-up. The deeper Dentrix link runs through Henry Schein One's API Exchange and developer programme; until that is in place we run in parallel on your CRM and phone line.
What is Dentrix and what is it for?
Dentrix, by Henry Schein One, is one of the most widely used dental practice management systems in the US. EBROTECH does not replace it. We add AI agents on top of the Dentrix you already use to cover the front-desk gaps.
What it's used for
- Keep Dentrix as your source of truth for patients and scheduling
- Answer out-of-hours and overflow calls with a voice AI agent
- Run automatic recalls and reminders
- Chase treatment plans and request reviews
What frustrates Dentrix users?
- Missed and after-hours calls cost the practice booked chairs
- Hygiene recalls slip when the front desk is busy
- Treatment plans go unfollowed
- Reviews are inconsistent and rarely requested
What changes when AI works for you
30%
of lost appointments recovered with reminders
24/7
AI picks up the phone when you can't
5x
more Google reviews in 60 days
0
missed calls left unanswered
Typical results in the businesses we work with. We measure it with you from day 1.
What does EBROTECH automate on top of Dentrix?
Dentrix stays your source of truth. We add the layer it doesn't do on its own: answering, reminding, chasing and winning back customers with AI agents.
24/7 voice AI agent that answers and books on top of Dentrix
Automatic recall and reminder flows
Treatment-plan follow-up until the patient decides
Google review requests on autopilot
How does AI connect with Dentrix?
Dentrix integration runs through the Henry Schein One API Exchange and the Dentrix Developer Program, which is gated by application, an agreement and registration plus royalty fees. So the path is real but goes via the partner programme. Until that is in place we run in parallel (voice, recalls, reviews) on top of your CRM, which already pays back. We map the exact route in discovery, no hype.
What the connector does NOT do
- It does NOT replace Dentrix. It only connects on top.
- It does NOT touch sensitive data without your approval.
- It does NOT migrate your data to another system (migration is Tier 3).
Dentrix API: can you connect AI?
Dentrix exposes a REST API, so the AI layer reads and writes (contacts, appointments, invoices) directly — no data migration. We confirm the exact endpoints and scopes for your version in discovery.
Are you the maker of Dentrix?
We build Dentrix's official API and MCP server in weeks, under your brand or white-label, so AI agents can recommend and use your product before they can only do it with your competitors'.
How we work with vendorsCloud connection with Dentrix
Dentrix runs in the cloud, so the connection is cloud-to-cloud over its API: the AI layer and Dentrix talk in real time without anything installed. Your data stays in Dentrix.
Dentrix + ChatGPT, Claude, Gemini, Perplexity, Codex & MCP
Each AI tool does something different around Dentrix: ChatGPT (OpenAI) and Gemini (Google) draft and summarise text, Claude AI (Anthropic) reasons over complex cases, Perplexity searches and verifies facts on the fly, and Codex or GitHub Copilot help write the connector code. None of them, on their own, acts on your data — they don't read a contact, book an appointment or chase an invoice. EBROTECH builds the connector with Claude Code and OpenAI models, exposed as an MCP server where it fits, so those AI agents do act on top of Dentrix, safely and with your approval.
How to connect Dentrix with AI in 3 steps?
- 1
15-minute discovery
We map the honest route: parallel-first on your CRM and phone line, plus the Henry Schein One partner path for a deeper Dentrix link.
- 2
Connect the connector
We stand up voice AI, recalls and reviews on top of your CRM now, and pursue the API Exchange registration where it pays off.
- 3
Automations live
Missed-call capture, recalls and review requests run by themselves; the deeper Dentrix sync is added once partner access is approved.
When NOT to connect with Dentrix?
If your US practice runs Open Dental, Eaglesoft, Denticon or Curve Dental, see that profile. UK/IE practices are usually on Dentally or Software of Excellence (EXACT) rather than Dentrix.
Frequently asked questions about Dentrix
Do you have a direct connection to Dentrix?
Dentrix integration is real but gated behind Henry Schein One's API Exchange and developer programme, which involves an application, an agreement and fees. Until that is set up we operate in parallel on top of your CRM. We tell you the honest route in discovery.
Does this replace Dentrix?
No. Dentrix stays your practice management system. We build the AI agents on top of it.
What can the AI do before the partner connection is approved?
Plenty that already returns money: catching missed calls with voice AI, running recalls and reminders, chasing treatment plans and automating reviews, all on top of your CRM and phone line.
What do you automate first?
Catching the calls you miss and reviving recalls, because that is what fills chairs fastest. The deeper Dentrix sync is added once the partner access is in place.
Keep exploring
Do you use Dentrix?
We'll tell you which AI automations make sense for your case and how long setup takes — without changing your software.