Trades / field service (AU/NZ/UK/US) · EBROTECH integration profile
AI integration for Simpro — automate without switching
Your Simpro plus AI agents on top, without switching: answer, quote-chase, schedule and chase.
In short: EBROTECH connects AI to Simpro without migrating: Simpro stays your jobs, quotes and client source of truth, and on top we add a 24/7 voice AI agent that logs enquiries, plus automatic quote follow-up and job reminders via its documented REST API (OAuth2). We do not replace Simpro.
What is Simpro and what is it for?
Simpro is the job and field service management software used by trade and contracting businesses across Australia, New Zealand, the UK and the US. EBROTECH does not replace it. We add AI agents on top of the Simpro you already run to catch the calls and chase the quotes it leaves to your office.
What it's used for
- Keep Simpro as your source of truth for jobs, quotes and clients
- Answer the call you miss with a voice AI agent
- Chase quotes automatically until the client says yes or no
- Run job reminders and ask for reviews
What frustrates Simpro users?
- Calls go to voicemail when the office is busy and the lead books another firm
- Quotes get sent and then nobody follows up on them
- Appointment reminders are inconsistent so jobs get missed
- Reviews only get asked for when someone remembers
What changes when AI works for you
30%
of lost appointments recovered with reminders
24/7
AI picks up the phone when you can't
5x
more Google reviews in 60 days
0
missed calls left unanswered
Typical results in the businesses we work with. We measure it with you from day 1.
What does EBROTECH automate on top of Simpro?
Simpro stays your source of truth. We add the layer it doesn't do on its own: answering, reminding, chasing and winning back customers with AI agents.
24/7 voice AI agent that captures the enquiry and logs it into Simpro
Quote follow-up that runs until the client decides
Automatic job and appointment reminders by SMS and email
Google review requests on autopilot after each job
How does AI connect with Simpro?
Simpro publishes a documented RESTful API with OAuth2 authentication, a developer centre and a developer forum, so a direct connection is realistic. We confirm the exact endpoints and permissions your build exposes in discovery, and we do not promise what we cannot read.
What the connector does NOT do
- It does NOT replace Simpro. It only connects on top.
- It does NOT touch sensitive data without your approval.
- It does NOT migrate your data to another system (migration is Tier 3).
Simpro API: can you connect AI?
Simpro exposes a REST API, so the AI layer reads and writes (contacts, appointments, invoices) directly — no data migration. We confirm the exact endpoints and scopes for your version in discovery.
Are you the maker of Simpro?
We build Simpro's official API and MCP server in weeks, under your brand or white-label, so AI agents can recommend and use your product before they can only do it with your competitors'.
How we work with vendorsCloud connection with Simpro
Simpro runs in the cloud, so the connection is cloud-to-cloud over its API: the AI layer and Simpro talk in real time without anything installed. Your data stays in Simpro.
Simpro + ChatGPT, Claude, Gemini, Perplexity, Codex & MCP
Each AI tool does something different around Simpro: ChatGPT (OpenAI) and Gemini (Google) draft and summarise text, Claude AI (Anthropic) reasons over complex cases, Perplexity searches and verifies facts on the fly, and Codex or GitHub Copilot help write the connector code. None of them, on their own, acts on your data — they don't read a contact, book an appointment or chase an invoice. EBROTECH builds the connector with Claude Code and OpenAI models, exposed as an MCP server where it fits, so those AI agents do act on top of Simpro, safely and with your approval.
How to connect Simpro with AI in 3 steps?
- 1
15-minute discovery
We confirm the endpoints your Simpro build exposes and what to automate first: missed calls or unanswered quotes.
- 2
Connect the connector
We connect the AI layer to Simpro over its REST API (OAuth2), mapping jobs and quotes without migrating data.
- 3
Automations live
Voice AI enquiry logging, quote follow-up and review requests run by themselves on top of Simpro.
When NOT to connect with Simpro?
If you run AroFlo, ServiceM8, Tradify, Commusoft or Joblogic instead, see that profile. Simpro suits larger AU/NZ/UK/US trade operations; owner-operators often fit ServiceM8 or Tradify.
Frequently asked questions about Simpro
Do I have to move off Simpro?
No. Simpro stays your system. We build the AI agents on top and migrate nothing.
Can you connect AI to Simpro directly?
Yes. Simpro publishes a documented REST API with OAuth2 and a developer centre, so a direct connection is realistic. We confirm the scopes your build allows in discovery.
Can the AI log jobs into Simpro automatically?
That is the goal. The voice AI captures the enquiry and writes it into Simpro so your office does not retype it. We scope the write access in discovery.
What do you automate first on top of Simpro?
Whatever recovers the most revenue, usually catching missed calls and chasing the quotes that are sitting unanswered. The rest is phased in.
Keep exploring
Do you use Simpro?
We'll tell you which AI automations make sense for your case and how long setup takes — without changing your software.